Please Help Us Serve You Better

THANK YOU so much for your business. Your input is valuable to our company and will help us remain a responsible leader in our community. It will always be our desire at Handy Lube Express to create and maintain a healthy and lasting relationship with you, Our Customer. With your participation in this brief survey, every effort will be made to exceed your expectations when you do business with us. It is our goal to serve you with the highest level of commitment to excellence in the industry today, and in the future.
 

	OIL CHANGE & LUBE SERVICE "REPORT CARD" (fields labeled in bold are required)   Customer Name: Email Address: Phone Number:   Date of Visit: January February March April May June July August September October November December 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2008 2009 2010 2011 2012 2013 2014 2015 Service Location: Handy Lube Express - 327 Canton Rd, Cumming (Hwy 20) Handy Lube Express - 4660 Browns Bridge Rd, Cumming (Hwy 369) Handy Lube Express - 7778 C Cumming Hwy, Canton (Hwy 20)   During your visit, how satisfied were you with:   < very satisfied to very dissatisfied > 1. The quality of the service performed on your vehicle?                         2. The courtesy and attitude of the staff?                         3. The explanation of what was done to your vehicle and why?                          4. The length of time it took to complete the work?                         5. The cleanliness of the facility?                         6. The cleanliness of your vehicle upon its return?                           How satisfied were you with your overall experience? 1 Very Satisfied 2 Satisfied 3 Neutral 4 Dissatisfied 5 Very Dissatisfied   If available, please provide any applicable names of service personnel who assisted you along with any other related notes or information we should know:     Please let us know how your service experience could have been better:

THANKS AGAIN for bringing your vehicle to Handy Lube Express! We always welcome and appreciate any constructive feedback.

Kevin Herbert
President

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